Name: Lyssn review — Compare Behavioral Health Scribes
Item: Lyssn
Rating: 8.1
Author: Compare Behavioral Health Scribes — Editorial Board

Question 1

Is Lyssn HIPAA compliant and does it offer a BAA?

Accepted Answer

Lyssn is HIPAA compliant and signs a Business Associate Agreement (BAA) with covered entities.

Question 2

Which note formats does Lyssn support for behavioral health?

Accepted Answer

Lyssn supports DAP, SOAP, Progress note note formats commonly used across therapy and SUD documentation workflows.

Question 3

What EHRs does Lyssn integrate with?

Accepted Answer

Lyssn integrates with Kipu, Custom API, Copy/paste. Integration depth varies from copy/paste to bidirectional sync — verify the exact behavior for your EHR before purchase.

Question 4

How much does Lyssn cost?

Accepted Answer

Enterprise; QA and documentation bundled per-seat.

Question 5

Who is Lyssn best for — and who should avoid it?

Accepted Answer

Best for: Training clinics; Organizations doing MI fidelity work; SUD orgs that need supervision-grade QA. Less suitable for: Solo therapists who only want a note; Practices without a supervision or QA function.

Question 6

Does Lyssn support telehealth and group therapy sessions?

Accepted Answer

Telehealth capture is supported. Group therapy documentation is supported, including multi-speaker handling.

Question 7

Does Lyssn handle SUD-specific documentation (ASAM, 42 CFR Part 2, MAT)?

Accepted Answer

Lyssn offers SUD-relevant capabilities including MI fidelity scoring (MITI-aligned), SUD program QA workflows.

Question 8

What is the editorial verdict on Lyssn?

Accepted Answer

Lyssn is a specialty pick — buy it when you care about training and fidelity as much as (or more than) the note itself.

Lyssn

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Note formats supported

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